Emmy

Today was like any other day except that the staff accomplished something that was worth mentioning. A 10 year old cocker spaniel had an appointment to come in to the facility to be surrendered. The owner had loved and cared for this dog for its entire life but she had come upon some hard times and the dog needed medical care that she could not afford so she felt that it best to surrender the dog. The cocker spaniel had flea allergies, chronic yeast infections in her ears and hated to be groomed to the point that its toe nails had curved into the pads of its feet and the dog would try and bite her owner when she tried to groom her. Many humane societies would judge this person and take the dog in without asking questions or finding out about the situation. We aren't like most humane societies, we took the time to work with this owner to do what was right for the dog. Emmy was very nervous when we did a quick analysis and after much discussion we decided that we didn't want to take this dog in but we wanted to help the owner keep her loving dog of 10 years. We would have taken in Emmy but we thought there was a better solution so Amy the Front Desk Manager showed her how to muzzle the dog and did some basic care. One of our counselors called her vet who was willing to work with the owner because she had an established relationship with him and he was willing to be a part of the solution. We sold her some flea and tick treatment for the allergies and we sent her on her way with her dog of 10 years. Instead of tears of sorrow over loosing her companion we got tears of joy that she could keep her pet. I went home tonight feeling great because we came together as a staff to help this person and I knew that Emmy was happy sitting at home with her guardian of 10 years.

This is the time we all need to help one another when we can.